Wellness Associate
Company: Terrapin Investment Fund 1, LLC
Location: Lock Haven
Posted on: April 25, 2025
Job Description:
Title: Wellness AssociateLocation: Lock Have, PAReports To:
Dispensary General ManagerSalary/Pay: $17.00 per hourJob
DescriptionTerrapin is looking for a Wellness Associate to join our
growing company. As a Clinton County, Penn.-based cannabis company,
Terrapin is a pioneer in the emerging industry. Terrapin is a
cultivator and processor of high-quality medical and recreational
cannabis products with plans to open a retail footprint in
Pennsylvania. With over 15 years of industry experience, Terrapin
was licensed to operate in the Pennsylvania marketplace in 2017,
growing to more than 135 employees. Retail expansion plans in
Pennsylvania have created a need for a Wellness Associate. Wellness
Associates are the face of the Medical Marijuana Industry that
represent the mission and the goals of Terrapin Care Station while
providing superior customer service and maintaining a level of
product knowledge to meet the needs of the patient, while providing
an education on the safe consumption of available products. They
are also responsible for knowing the laws that govern a legal sale
of marijuana in a medical setting to ensure that the business is
operating within the confines of compliance. They are the last
people in the seed-to-sale chain of production who have the task of
delivering products while giving the customer the best experience
Terrapin Care Station can provide.Duties and Responsibilities
A customer service professional,
greeting all patients in a warm, sincere and helpful
mannerConsistently delivers the ultimate customer experience in all
facets from patient entry to exit; ensures each patient receives
full attention during their transactionAssists patients with
choosing the right products according to their ailmentsEnsures
orders are fulfilled efficiently with 100% accuracy at all
timesAbides by product handling procedures, including company
safety and health policies as well as regulatory agency
complianceChecks patient IDs and conducts transactions at
POSRemains upright on their feet, particularly for sustained
periods of time, up to 88% of the work dayMoves about on foot to
accomplish tasks to meet customer/patient needsHelps keep the store
clean and tidy, including sweeping and moppingProvides customer
education about products and usesWorks with leadership to
understand company goals and proceduresOther duties as assigned by
management Minimum Qualifications and Requirements
Must be able to pass state-mandated
background checks and successfully complete the Department of
Health's 2-hour training courseMust be organized and maintain a
neat and clean work stationAbility to work in a fast-paced
environment, to manage high stress situations, and to be flexible
and adaptable when a situation requires itMust be able to perform
simple mathMust be willing to learn about new products and
cannabinoidsMust be aware of and abide by all laws and compliance
surrounding retail operationsMust possess a willingness to learn
the effects and applications of concentrates and other THC infused
productsExperience in the use of cannabis with a willingness to
learn strain genetics, including their properties and effectsIs
familiar with Windows, Microsoft Office and Google DriveMust be
able to operate the point-of-sale system and maintain accurate cash
handling practicesMust have 1-year of cash handling experienceMust
have 1-year of customer service experienceExperience frequently
interacting with customers, fulfilling customer requests and
addressing customer issues, questions, or suggestionsMust have
reliable transportation to/from workBenefits
Parental Leave upon 1 yr of
employmentHealth insurancePaid time offDental insurance401(k)
w/company match upon 1yr of employmentVision insuranceLife
insuranceHealth savings accountTip ShareIf you require a reasonable
accommodation, you may contact us at About TerrapinFounded in
Boulder, Colorado in 2009 as Terrapin Care Station, the legacy,
family-owned cannabis company in 2017 was one of the first 12
initial recipients of a Pennsylvania medical cannabis
grower/processor license. With a headquarters in Boulder, Colo.
that oversees operations in Clinton County, Pennsylvania, Terrapin
is consistently held as an industry model for patient-focused
cultivation and production of high-quality medical cannabis
products. Terrapin's medical cannabis products can be found in
every dispensary in Pennsylvania thanks to a loyal patient base
that appreciates our commitment to quality, transparency and
affordable products. With a strong commitment to corporate
responsibility and advancing equity across the industry, Terrapin
believes in "planting local roots." We operate in Pennsylvania
under the brands: Double Bear (extracts, vapes and troches), The
Woods (premium flower), Terrapin (whole flower), and Resolute
Remedies (topicals, capsules, and tinctures). Terrapin has plans to
open dispensary operations in Pennsylvania and is actively pursuing
locations. For more information, visit
TerrapinCareStation.com.Disclosure: The above statements are
intended to describe the general nature and level of work being
performed by people assigned to this job classification. These
statements are not intended as an exhaustive list of all
responsibilities, duties, and skills required. Duties,
responsibilities and skills may change or new ones may be assigned
at any time with or without notice. The physical demands described
are generally representative of those that must be met by an
employee to perform the essential functions of this job
classification. Reasonable accommodations may be made to enable
qualified individuals with disabilities to perform the essential
functions upon request and in accordance with applicable law.
Terrapin is an Equal Employment Opportunity (EEO) employer and
welcomes all qualified applicants. Applicants will receive fair and
impartial consideration without regard to race, sex, color,
national origin, age, disability, veteran status, genetic data,
gender identity, sexual orientation, religion or other legally
protected status, or any other classification protected by federal,
state, or local law. If you require a reasonable accommodation, you
may contact Human Resources.
- Current State Mandated Badge or Background Check.
Keywords: Terrapin Investment Fund 1, LLC, Altoona , Wellness Associate, Other , Lock Haven, Pennsylvania
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